Keynote Presentation

One Team, One Goal: Interdisciplinary Collaboration

The Justice League: Susanna Goggin, DMD; Natalie Whitaker, DDS; Amy Packer, CDT; Duff Wilson, CDT; and Natalie Ray (patient)
Friday 12:30p – 3:00p
2.5 hours Scientific credit with appreciation to Straumann

Watch two cases from start to finish during this FREE PRESENTATION! Bring your industry peers or your doctors!

Have you ever wanted to hear from every facet of implant placement and restoration? Have you ever been to a lecture that included the entire disciplinary team including the patient? Do you ever get the opportunity to listen to what the whole team experiences? This lecture will allow you to experience all of these! You will get the whole team concept as we walk you through the entire process! Surgeon. General dentist. Lab. Patient. ONE TEAM. ONE GOAL.

Susanna Goggin, DMD is a native of Danville, Kentucky. She attended the University of Kentucky from 2003-2007, receiving a Bachelor’s of Science in Agricultural Biotechnology and graduating with honors. She continued her educational journey in Kentucky and in 2011, she graduated from the University of Kentucky College of Dentistry with her Doctor of Dental Medicine. She successfully completed dual certification during her residency at the University of Alabama at Birmingham School of Dentistry Department of Periodontology from 2011-2014 and the Veteran Affairs Hospital in Birmingham from 2011-2014. In 2014, Dr. Goggin joined Asheville Periodontics and bought the practice in 2015.


Natalie Whitaker, DDS graduated from the University of North Carolina’s School of Dentistry in 2004 with honors. She then joined a practice in her hometown of Morganton, NC where she, her husband and their two kids live, work and play. She has graduated from the Kois Center in Seattle, WA and is currently completing implant training with the Engel Institute. Dr. Whitaker believes that little by little, a little becomes a lot and by focusing on great margins leads to great impressions which lead to great communication which then provides great results for the whole team. She encourages everyone to take pride in even the smallest things.


Amy Packer, CDT has served the dental community and profession since 1995. Currently she holds the Position of Fixed Implant Manager and Customer Consultant at Image Dental Arts in Asheville N.C. Amy has been with Image for over 15 years and helped to establish the company with a formidable reputation for implant prosthetics. Being of the opinion that education is the key to success, Amy is a member of the local Spear and Seattle study clubs. She also has spent countless hours at the chairside of both surgeon and general dentist. Lecturing in the Southeast over the past several years has given her the opportunity to grasp and pass along the concept of the team approach in implantology. Giving back to the dental profession is of top priority for Amy. She has held many positions on the North Carolina Dental Lab Association since 2012 and is currently serving as the President. The NC Dental Society MOM clinics have given her an opportunity to give back to the community as a volunteer. A wide variety of interests keep her busy in her spare time. They include travel, cooking, kayaking and enjoying the beautiful mountains of western North Carolina.

Duff Wilson, CDT has been a member of the dental industry since 1994. He worked with Drake Precision Dental Lab in Charlotte from 1994 until 1999 and served as Denture Department manager for three years. He returned to his hometown in 1999 to work with Midstate Dental Lab until 2003, when he made the decision to embark on his own business venture with Wilson Dental Lab. He has successfully merged Wilson Dental Lab with South Carolina's Dentistry profession in a collaborative effort to provide all patients with quality work. Duff served as the President of the SC Dental Laboratory Association from May 2012 until May 2013, May 2016 until May 2017 and currently remains as an active board member for the association. In his free time he enjoys hunting, fishing, and spending time with his family.

Natalie Ray works as a Marketing Director in Asheville, North Carolina. Prior to moving to Asheville in 2014, Natalie lived in California where she was born and raised. She and her husband Justin have been married for 5 years and have two sons under 3, Wyatt and Wesley.